FAQ

What are peptides and why are they important for research?

Peptides are short chains of amino acids that play crucial roles in various biological processes. In research, they are used to study protein functions, develop new medications, and understand disease mechanisms.
What types of peptides does Step One Ventures offer?

We offer a wide range of high-quality research peptides, including custom peptides, peptide libraries, and modified peptides to meet the specific needs of various scientific studies.
How do I place an order on the website?

To place an order, simply browse our catalog, select the peptides you need, add them to your cart, and proceed to checkout. You can also contact our customer service team for assistance with custom orders.
Are the peptides from Step One Ventures suitable for clinical use?

No, all peptides offered are strictly intended for research purposes only and are not suitable for human or veterinary clinical use. They should be handled by qualified professionals in a controlled laboratory environment.
What shipping and delivery options are available?

We offer various shipping options to ensure timely delivery of your order. Tracking information will be made available for all shipments. You can choose your preferred shipping method during the checkout process.
How does Step One Ventures ensure the quality of its products?

We adhere to stringent quality control measures, including rigorous testing and verification processes. Each peptide batch undergoes thorough purity and composition analysis to ensure it meets the highest standards of quality and reliability.
What payment methods do Step One Ventures accept?

We accept various payment methods, including Venmo, Zelle, PayPal, and bank transfers. For bulk or institutional purchases, we also offer invoicing options. If you have any questions about payment, please contact our customer support team for assistance. We hope to add credit card processing in the future.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.